2. Register & get approved
Access to the sandbox is per company. One person registers the company and becomes its owner; the owner can then invite colleagues.
1. Register your company#
Open Register company and fill in:
| Field | What to enter |
|---|---|
| Company name | The legal name of your company |
| Company registration number | As issued by the Office of the Company Registrar |
| PAN / VAT number | Your company's PAN or VAT registration |
| Software product name | The product you will test (e.g. "CityCare EMR") |
| Software category | EMR/EHR, HMIS, LIS, pharmacy, RIS/PACS, telemedicine, insurance, public health or other |
| Contact person, email, phone | The person MoHFS can contact about this registration. The email is also your login |
| Password | At least 10 characters; not a common or all-numeric password |
After you submit, you are logged in and your company has the status Pending review.
2. What you can do while pending#
| Feature | Pending | Approved |
|---|---|---|
| Web validator | ✔ (lower rate limit) | ✔ |
| Tutorial, profiles browser, error guide | ✔ | ✔ |
| Run history | ✔ | ✔ |
| Conformance scenarios | ✔ | ✔ |
| API keys | ✘ | ✔ |
$validate via API (/fhir/$validate) |
✘ | ✔ |
Private FHIR test store (create/read/transactions on /fhir) |
✘ | ✔ |
| Conformance report | ✔ (self-assessment) | ✔ |
Use the waiting time to validate your resources in the web validator and read Validate your first Patient.
3. What MoHFS reviews#
A reviewer from the Ministry of Health and Food Safety (or its technical partner) checks that:
- the company details are complete and plausible (registration and PAN/VAT numbers),
- the software described is health software that will exchange data in Nepal,
- the contact person can be reached.
You receive an email when the decision is made. You can always see the current status on your dashboard.
4. Statuses explained#
- Pending review
- The registration is waiting for a reviewer. No action is needed from you.
- Approved
- You can create API keys, use your private FHIR endpoint and run all conformance scenarios. Each approved company gets its own private FHIR test server inside the sandbox — other companies cannot see your test data. You can wipe it at any time with Reset my test data.
- Rejected
- The reviewer could not approve the registration. The reason is shown on your dashboard and in the email. Contact MoHFS (see Getting help) if you need clarification.
- Suspended
- Access to API keys and the FHIR endpoint has been paused, e.g. because of misuse or real patient data being submitted. The note on your dashboard explains why.
5. Invite your team#
Owners can add colleagues under Team in the dashboard. A new colleague receives an email with a link to set their password. Each person can belong to one company. Roles:
- Owner — manage team members and API keys.
- Member — use the validator, scenarios and API keys.
Use a shared mailbox for the contact email
If staff change, a shared address such as fhir-team@yourcompany.com.np keeps MoHFS
notifications reaching the right people.
6. Forgot your password?#
Use Forgot password. The reset link is valid for 24 hours and can be used once.